Community Support Hub

Immediate danger

Call 999 when someone is seriously ill or injured, their life is at risk, or a crime is happening now.

Use NHS 111 when you need medical help now but it is not a life-threatening emergency.

Use NHS 111 online or call 111 and select the mental health option. If someone is in immediate danger, call 999.

Select a situation to narrow the choices. You do not need to enter your name, address or health information.

Choose a situation

Urgent mental health guidance, talking therapies, counsellors, psychologists, crisis support and trusted professional directories.

Mental wellbeingCrisis guidance

NHS 111, GPs, pharmacies, dentists, urgent treatment, sexual health, medicines, prescriptions and A&E guidance.

NHS servicesPhysical health

Discreet emergency guidance, national helplines, refuge, legal, financial and specialist support for adults and children.

SafetyConfidential help

Emergency accommodation, council help, rough sleeping, eviction, food, benefits and nation-specific housing routes.

HousingHomeless tonight

Healthcare, social care, benefits, loneliness, dementia, carers, safeguarding, mobility and bereavement support.

Older peopleFamilies and carers

Benefits, social care, equipment, employment, education, transport, communication access and disability rights.

AccessibilityRights and support

Emergency vets, cruelty reports, injured wildlife, lost pets, rehoming, affordable care and pet-loss support.

Animal welfareRescue guidance

Choose the section closest to what is happening now.
Use 999 for an immediate threat to life or safety.
Use official links inside each section to check the latest eligibility and contact details.
If more than one issue applies, open each relevant section in turn.